Buying Materials And Tools For Your Company

3 Must-Have Features For Your Small Business Phone System

25 October 2016

Judith Anderson

Having the ability to stay connected with your suppliers and customers is critical when you own and operate a small business. Access to a reliable telephone system could mean the difference between success and a financial disaster, so careful consideration must be given to the type of telephone system you invest in.

Here are three must-have features that you should be looking for as you shop for a telephone system that will work to meet the communication needs of your small business.

1. Video Capability

As you look for a new telephone system for your small business, be sure that you are limiting your search to systems that offer video capabilities Keeping the overhead costs low is critical to the success of budding companies.

One of the easiest ways to reduce your overhead spending is by allowing employees to work remotely so that you don't need office space to house them. A telephone system with video capabilities allows you to conduct important meetings face-to-face with remote employees.

2. Voicemail Transcription

Returning messages left on your company's voicemail server is vital to the success of your company. Employees might not always have the time to stop what they are doing and listen to a bunch of voicemail messages left by customers and suppliers.

By investing in a telephone system that can convert audio messages into text format and email the messages to employees instead, you will give your workers the opportunity to receive messages while multitasking on other projects as well. Messages in written form can easily be prioritized or passed along to the appropriate recipient, ensuring that no communications fall through the cracks.

3. Single-Server Functionality

In order to keep your IT costs at a minimum, it's important that your small company's telephone system has the ability to function on a single server. Consolidating your communications onto a single server allows a single IT representative to maintain the vital information and network required to keep your telephone system running properly.

Be sure that the telephone system you select can be integrated into your existing server by asking your IT consultant for advice before finalizing the purchase.

Staying in constant communication with remote employees, suppliers, and customers is critical when it comes to ensuring the day-to-day success of your small company. By selecting a telephone system whose design allows for video conferencing, voicemail transcription, and single-server functionality, you will be able to easily meet your communication needs in the future.

For more information, contact a company like Garden State Communications, Inc.

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